• Customer Service Representatives

    Rita Staffing
    Job Description
    Customer Service Representatives needed for Lakeland, FL company.  

    Essential Duties and Responsibilities:
    Provide exceptional customer support to clients.
    Actively listen to handle customer inquiries and requests in a professional manner.
    Aim to resolve issues on the first call.

    Knowledge, Skills, and Abilities:
    1-year customer service experience; call center experience preferred but not required
    Some upsell on products
    Logical problem-solving skills
    Strong communication skills
    Knowledge of Microsoft Office
    Ability to type 25 wpm
    High School Graduate or GED
    Consistent work history
    Flexible to work from noon to 9pm, Monday through Friday
    Able to work a rotational Saturday (once a month) from 9am to 6pm

    Once hired full time with client:
    Health, Dental and Vision insurance
    Paid vacation, holidays, and sick time
    Life insurance
    Tuition reimbursement
    401k & ESOP (Employee Stock Option Plan)
    State of the art facility, with free-for-you onsite workout facility!

    RITA STAFFING is an equal opportunity employer that does not discriminate and prohibits any discrimination or workplace harassment on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity or expression.

    Contact Information